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Contact us - Business Internet Banking

Back to Business Internet Banking Help Centre

Contact us

If you have any questions, please just pick up the phone. We're always happy to help.

Chat Assistant:

Our Chat Assistant can help with frequently asked questions or connect you with an agent, during our opening hours (Monday to Friday 8am to 8pm and on Saturdays 8am to 2pm). Just go to Need help? on the right hand side of your screen.

Business Internet Banking Helpdesk

For any queries about using your Business Internet Banking service

If you're calling from the UK

03457 60 60 60

We’re open Monday to Friday, 8am to 8pm and Saturday, 8am to 2pm (subject to change over certain periods).

Calling from outside the UK

+44 1226 260 878

We’re open Monday to Friday, 8am to 8pm and Saturday, 8am to 2pm (subject to change over certain periods).

Apply for Business Internet Banking

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We look forward to working with you.

Your Security Device

Everything you need to know about your Security Device, plus answers to your questions and a handy troubleshooting guide.


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Using Business Internet Banking

Explore the wide range of services you can access through Business Internet Banking and find answers to our most frequently asked questions.


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Using Business Mobile Banking

Discover how our app can help you manage your business accounts when you're on the move.


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Staying safe online

Learn how you can enhance your online security, how we're protecting your business online, how you can report any suspicious activity.


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System requirements

Make sure you're getting the best possible browsing experience when using Business Internet Banking.


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Activating Business Internet Banking

Find out just how easy it is to get your Business Internet Banking up and running.


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Pop-up settings

Find out how we use pop-ups to help keep you protected when using Business Internet Banking.


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